Privacy Policy

Crickas Privacy Policy – Your Data, Our Responsibility

Every piece of your information on Crickas is protected under strict security measures. This page clearly explains what data is collected, how it is used, and what rights you have.

Last Updated: January 2026
Level of Data Protection
Maximum
Bank-grade security

256-bit
SSL Encryption
PCI DSS
Payment Security
24/7
Server Monitoring
GDPR
International Standards
256-bit SSL Encryption
Zero Sale of Data to Third Parties
24/7 Server Monitoring
Licensed Approved by an International Regulatory Authority

How we protect your information

The core pillars of privacy protection at Crickas

Strong Encryption

All data transfers on the Crickas platform are secured with 256-bit SSL/TLS encryption — the same bank-level protection that ensures your information cannot be intercepted in transit.

256-bit SSL
No Data Sales

Crickas never sells your personal information to third parties. Advertisers, data brokers, and external organizations have no access to your data.

No Sale
Payment information security

All payment information — including bKash, Nagad, and Rocket — is stored in compliance with PCI DSS standards. Full payment card numbers are never stored on any server.

PCI DSS
KYC Data Confidentiality

NID, passport, or selfie submitted for identity verification is used solely to meet legal obligations. This information is never used for marketing or shared with third parties.

For KYC Only
Secure Data Storage

Crickas databases are hosted on secured servers and monitored around the clock. Any unauthorized access attempt is automatically detected and blocked.

24/7 Monitoring
Full Control in Your Hands

You have the right to view, correct, delete, or download your data at any time. You can exercise these rights through our support team whenever you need.

Full Control

In Brief: Crickas uses your data solely to provide services, ensure security, and meet legal obligations. We never sell your information.

01 Introduction & scope

This privacy policy applies to the Crickas platform (crickas.net) and all its sections and services. By registering on Crickas or using our services, you are considered to have accepted this privacy policy.

By "personal data" we mean any information that can be used to identify you, directly or indirectly — such as your name, mobile number, email address, national ID number, payment details, and so on.

This policy has been developed in compliance with international data protection standards (including GDPR), as well as applicable laws in Bangladesh.


02 What types of information are collected

Crickas collects only the information necessary to provide its services. No excessive or irrelevant data is requested.

Data Collected at Registration

  • Full name and date of birth
  • Email Address & Mobile Number
  • Residential address
  • Preferred Currency & Language

Information collected during KYC verification

  • Copy of National ID (NID), passport, or driving license
  • Proof of address (utility bill or bank statement)
  • Selfie Photo (with ID document)

Data Collected Automatically During Use

  • Device Type, Operating System & Browser Version
  • IP Address & Approximate Location
  • Session duration and pages visited
  • Cookies & Session Data
Data Type Purpose Mandatory?
Name & EmailAccount Creation & CommunicationYes
Mobile NumberOTP Verification & SecurityYes
NID / PassportKYC Verification & WithdrawalOn Withdrawal
Payment InformationDeposit & withdrawal processYes
IP AddressFraud PreventionAutomatic
CookiesSession & Experience ImprovementOptional

03 Purpose of data use

Crickas uses the data it collects for the specific purposes listed below, and for no other purpose.

  • Account management: Registration, login, password reset, and more.
  • Service delivery: Betting, payment processing, and bonus distribution.
  • Security Assurance: Fraud detection and prevention.
  • Legal Obligations: KYC and AML (Anti-Money Laundering) reporting in compliance with regulatory requirements.
  • Support Service: To help resolve your issues quickly.
  • Relevant Notifications: Sending important offers or account-related updates.

crickas never uses your data to send you irrelevant ads. To stop promotional emails, go to your account settings and update your notification preferences.


04 Data Sharing Policy

Crickas does not sell, rent, or trade your personal information to third parties. However, data may be shared in the following limited circumstances:

When Data May Be Shared

  • Payment Provider: Payment information is shared with bKash, Nagad, Rocket, and banks as needed to process transactions. Each of these providers operates under its own privacy policy.
  • Legal Obligations: Data may be disclosed when required by a valid court order or directive from a regulatory authority.
  • Fraud prevention: Limited data may be shared with industry anti-fraud organizations.
  • Service providers: Hosting and cloud infrastructure providers process data on our behalf but are not permitted to use it independently.

Please Note: Crickas does not share your data for any reason beyond those listed above. If you have any concerns, please contact our support team.


05 Technical security measures

Crickas uses industry-leading technical measures to protect your data, with every layer of security professionally managed.

Transport encryption
TLS 1.3 / 256-bit
Database encryption
AES-256
Payment security standards
PCI DSS Level 1
Web application firewall
Active
Regular Security Audits
Every Quarter
Server Monitoring
24/7 real-time

Response to Data Breaches

In the event of a data breach, Crickas will notify affected members within 72 hours via email and platform notification. Immediate protective measures will be taken and the relevant regulatory authority will be informed.


06 Cookies & Tracking Technologies

Crickas uses cookies to enhance your browsing experience and maintain platform functionality. Cookies are small text files stored in your browser.

Cookie types

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: To understand which parts of the platform are used most. No personal data is collected.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.


07 Data retention period

Crickas does not retain your data indefinitely. Each type of information has a defined retention period:

  • Account Information: For the duration of account activity and 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years where required by law.
  • KYC documents: 5 years after account closure.
  • Support Chat: 3 years or until legal disputes are resolved.
  • Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymized.


08 Your Privacy Rights

As a Crickas member, you are entitled to the rights listed below. These can be exercised at any time through our support team.

Right to Access
You can view what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request the deletion of specific data (subject to legal limitations).
Data portability
You can request a copy of your data to be downloaded.
Right to Restrict Processing
You can request that your data no longer be used for specific purposes.
Right to Object
You can object to the use of any of your data.

To Exercise These Rights support@crickas.net Email us or reach out via live chat. We typically respond within 30 days.


09 Protection of minors

Crickas strictly does not serve anyone under the age of 18. Age is verified at registration and confirmed through identity documents during the KYC process.

If we are informed that an account belongs to a minor, it will be closed immediately and the associated data will not be retained beyond legal obligations. Crickas does not knowingly collect any information from minors.

If parents suspect their child is using crickas, please contact us immediately support@crickas.net us to let us know. We will take action within 48 hours.


10 Policy Changes & Updates

Crickas may update this privacy policy from time to time. For significant changes, a notification will be sent to your registered email or displayed on the platform.

You can check the "Last Updated" date at the top of this page to see whether the policy has been recently revised. Continued use of Crickas after any changes constitutes acceptance of the updated policy.


11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to us through the following:

Email
support@crickas.net
Live Chat
24/7 support in Bangla
Response time
Usually within 30 days (for privacy requests)

This privacy policy has been written entirely in Bengali with Crickas users in Bangladesh in mind. Your feedback helps us improve our policy further.

🔐

Your data is in safe hands – enjoy with peace of mind

You now know crickas's strict privacy policy. Go ahead and register with confidence – join Bangladesh's most trusted betting platform.

SSL secured No Data Sales Licensed Fully in Bengali

FAQ

Common questions about privacy and security

At crickas, your data is protected with bank-grade security. All data transfers are secured with 256-bit SSL encryption – virtually unbreakable by today's standards. Payment information is stored in compliance with PCI DSS Level 1, the highest security standard in the international credit card industry. Your bKash or Nagad number is never stored in full on any server – only encrypted tokens are kept. Servers are monitored around the clock, and any unusual access is automatically blocked. To further secure your account, keep two-factor authentication (2FA) enabled and never share your password with anyone.

Crickas is a platform licensed by an international regulatory authority. Having a license means the platform undergoes regular third-party audits, game outcomes are verified for fairness, and member funds are held in segregated accounts — so even if Crickas were to shut down unexpectedly, your deposited funds would still be recoverable. Full license details are available in the platform footer or on our About page. On top of that, over 500,000 members have been depositing and withdrawing smoothly for years, which speaks for itself. If you have any doubts, ask our support team — we have nothing to hide.
Responsible Betting

Crickas cares not just about your data, but your overall well-being. Keep betting as entertainment. Know your limits. Learn More Responsible play page.

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